Delete your StockSim account
Option 1 — in the app (fastest)
- Open StockSim and sign in.
- Go to Settings.
- Tap Delete Account and confirm.
Your account is deleted right away.
Option 2 — by email
If you can't open the app, email [email protected] from the address you signed in with, with the subject "Delete my StockSim account". We'll confirm and complete the deletion within 30 days.
What gets deleted
- Your account and profile (email, name).
- Your virtual portfolio, orders, watchlist, lesson progress and competition entries.
- Messages you sent to the AI coach that are linked to your account.
What we may keep
- Purchase records required for tax and accounting, kept for as long as the law requires.
- Aggregated or pseudonymous analytics and crash data that no longer identify you, for up to 2 years.
Subscriptions are not cancelled by deleting your account. Cancel StockSim Plus in your Apple ID or Google Play subscription settings first, so you aren't charged again.